Trikoza Privacy Policy
General Information
The protection of your personal data is very important to us. In this privacy policy, we inform you about how Trikoza collects, processes, and uses personal data on this website and what rights you have regarding your data.
We adhere to the applicable data protection laws of Switzerland.
Controller
The controller responsible for data processing on this website is:
Trikoza
Collection and Processing of Personal Data
We collect and process personal data only if legally permitted or if you consent to the processing.
3.1 When visiting the website
IP address
Date and time of access
Browser and operating system used
Referrer URL (previously visited website)
3.2 When placing an order in the online shop
First and last name
Billing and delivery address
Email address
Phone number (optional)
Payment information
3.3 When contacting us
Name
Email address
Phone number (optional)
Content of your message
Purposes of Data Processing
Your data is processed for the following purposes:
Processing and delivery of your order
Payment processing
Handling inquiries and support
Improving our website and offerings
Fulfillment of legal obligations
Disclosure of Your Data
5.1 Your personal data will only be disclosed if necessary for contract fulfillment, particularly to payment service providers, shipping partners, or affiliated partner companies involved in delivery or processing.
5.2 Trikoza collaborates with external partner and supplier companies. These only receive the data necessary for fulfilling their respective tasks.
5.3 Data will not be disclosed for advertising purposes.
Payment Processing
For payment processing, we use external payment service providers such as TWINT, PayPal, Klarna, credit card providers, and other providers displayed at checkout.
Payment data is transmitted directly to the respective payment service provider and not stored by Trikoza. The privacy policies of the respective providers apply.
Your Rights
You have the right to:
Information about your stored data
Correction of incorrect data
Erasure, provided there are no legal retention obligations
Object to the processing of your data
Data Security
We implement technical and organizational security measures to protect your data from loss, misuse, or unauthorized access. However, data transmission over the internet may have security vulnerabilities beyond our control.
Changes to the Privacy Policy
We reserve the right to adapt this privacy policy at any time to comply with legal requirements or changes in our services. The current version on our website applies.
Contact
For questions regarding data protection, you can reach us at:
support@trikoza.com